Frequently Asked Questions

Can I collect Goods direct from you


Yes you are more than welcome to collect goods and save the shipping cost, however, this must be arranged prior to your visit.


If I order items from the other sites you have can I get a reduced Shipping Charge


Yes Just phone or email or mention in the comments box when placing the order so we can adjust the charge.


What is the difference between Best Before Date and Use By Date


"Best before" dates appear on a wide range of dried, tinned and other foods.
"Best before" dates are about quality, not safety. When the date is passed, it doesn't mean that the food will be harmful, but it might begin to lose its flavour and texture.
Every year in the UK we throw away?7.2m tonnes of food and drink, most of which could have been eaten. So think carefully before throwing away food past its 'best before'?date.

You will see 'use by'?dates on food that goes off quickly, such as fish, meat products and ready-prepared salads.
Don't use any food or drink after the end of the 'use by' date on the label, even if it looks and smells fine. This is because using it after this date could put your health at risk.
For the 'use by' date to be a valid guide, you must follow storage instructions such as "keep in a refrigerator". If you don't follow these instructions, the food will spoil more quickly and you may risk food poisoning.
Once a food with a 'use by' date on it has been opened, you also need to follow any instructions such as "eat within three days of opening".
But remember, if the 'use by' is tomorrow, then you must use the food by the end of tomorrow, even if the label says "eat within a week of opening" and you have only opened the food today.
If a food can be frozen its life can be extended beyond the 'use by' date. But make sure you follow any instructions on the pack, such as?"cook from frozen" or "defrost thoroughly before use and use within 24 hours".